Frequently Asked Questions
What services do you offer?
We provide a range of services including multilingual support, concierge assistance, and personalized guest experiences to ensure a comfortable stay.
How can I make a reservation?
Reservations can be made directly through our website, by calling our front desk, or via email. We recommend booking in advance to secure your preferred dates and room type.
What is your cancellation policy?
Our cancellation policy allows for free cancellations up to 48 hours before your arrival date.
Do you offer group discounts?
Yes, we offer special rates for group bookings. Please contact our sales team for more details and to discuss your specific needs.
Is breakfast included in the room rate?
Yes, when selecting the BB rate a complimentary breakfast is included with your stay. We offer a variety of options to cater to different dietary preferences, ensuring a delightful start to your day.
- General Information : info@stillel.com
- Reservations team : reservations@stillel.com
- Reception (Between 8am and 4pm) : +35627038882
Experience Unmatched Comfort and Care at Stillel Retreat